Product Manager (Head of Product Scope)

At Fortude I owned end-to-end product strategy for two AI products, Charlie (AI Answer Assistant) and Fortest.io (testing tool), leading a ~30-person cross-functional team across product, engineering, sales, and marketing. Reported directly to the CSO and board on pipeline and adoption targets.

Key Outcomes:

• Built a SAR 7.5M annual revenue pipeline from scratch by activating the European enterprise market

• Generated SAR 750K in net-new revenue by reframing AI value around specific Infor M3 ERP pain points

• Pivoted Charlie AI strategy from accuracy to trust, driving a 75% increase in early-adopter usage and unlocking a Toyota Sri Lanka enterprise pilot

• Trained 5 delivery project managers with no product background into product managers, restructuring the team into an actual product department